When making your booking you should choose the category of the car you want to hire, and we will provide you with one of the models in the category required and confirmed. In the event that there are no vehicles available in the category you have booked, VANRELL will provide you with a model that is similar or from a higher category at no extra cost.
It is important to take into account that the images on our website are illustrative.
VANRELL does not require customers to pay a deposit or take out car hire excess insurance, except in the case of category Z vehicles.
All prices include an all-risks insurance policy. However, this policy does not cover damage to windows, the windscreen, wheels (tyres and hubcaps) and/or wing mirrors.
When signing the rental agreement, you can choose to take out VANRELL COMFORT additional insurance cover (not obligatory). It covers the following:
|Windscreen and windows|
|Replacement vehicle after an accident|
*In case of puncture, the customer must change the tire.
If you require assistance, the mileage will be charged.
(A, B, C, E1)
|5 € day - Máx. 120 € / month|
(D, D1, D2, E, E2, F, F1, F5, F6, F7, G1, G3, G4, G5, G6, G7 J5)
|7 € day - Máx. 180 € / month|
(F2, H3, H5, H6, H7, H8, H9, K1, K2, L1, L2, L3, N)
|10 € day - Máx. 250 € / month|
(F3, F4, F9, J2, J3, J4, J6, N1)
|20 € day - Máx. 290 € / month|
(F10, H, H02, H1, H10, H11, H12, H13, J1, J7, J8, J9, J10, J11, J12, J13, L4)
|25 € day - Máx. 390 € / month|
| 30 € day |
Reduce the risk: 2.000 € to 1.000 €
|Obligatory excess: 3.000 €|
Any category that is not specifically mentioned will be subject to the conditions of the group to which it belongs alphabetically.
If you decide not to take out the optional VANRELL COMFORT insurance, you will not be entitled to a replacement rental vehicle in the event that the car you are driving becomes unusable due to an accident where you are at fault, nor will you be entitled to a refund.
The customer will pay the costs of any damage which is not covered by the insurance policy and is due to irresponsible, dangerous and/or negligent driving.
In order for the insurance cover to be valid customers must comply with all the conditions given in the car rental agreement. This includes the condition that in the event of an accident a customer must present the accident statement or police accident report within a maximum of 48 hours, starting from when the incident occurred.
If a customer has taken out insurance with another insurance broker, this in no way implies that they are covered by VANRELL. Consequently, the customer is solely responsible for claiming reimbursement for damages from the insurance broker.
We do not charge for petrol. Instead, we deliver your car to you with a set amount of petrol, and you should return it to us with the same level of fuel.
If you are unable to fill up the tank and return the vehicle to us with less petrol than you started with, you should inform the company representative before leaving the airport, and pay the amount owing.
|(A, B, C, E1)||17€||34€||51€||68€|
|(D, D1, D2, E, E2, G3, G4, G5, G6, G7, J5)||21€||42€||62€||83€|
|(F, F1, F2, F5, F6, F7, G1, H3, H5, H6, H7, H8, H9, K1, K2, L1, L2, L3, N)||24€||48€||72€||96€|
|(F3, F4, J2, J3, J4, J6, N1)||24€||48€||72€||96€|
|(H, H01, H1, H10, H11, H12)||30€||60€||90€||120€|
|(F10, J1, J6, J7, J8, J9, J10, J11, J13, L4)||30€||60€||90€||120€|
|(J12, H0, Z)||37€||74€||111€||148€|
In the event of mechanical breakdown or failure due to misfuelling, you are responsible for paying the costs of empting the tank, refuelling with the right petrol, repairing any mechanical breakdown or failure, and the return trip travel expenses, € 0.50 per kilometre, of our staff, if they are required.
- 0 – 25 km: 80 €
- 26 – 50 km: 110 €
- 51 – 100 km: 180 €
- 101–150km: 240€
We accept bookings 24/7, 365 days of the year. If you book between 1:00 a.m. and 6:00 a.m. you will need to give us a valid telephone number so that we can confirm the booking, and pay in advance with a credit card.
Summer office hours (from April to October): 8.00 – 22.00
Winter office hours (from November to March): 8:00 – 19:00.
Summer office hours (from April to October): 9.00 – 22.00.
Ctra Alcudia – Artà, 48 – 07400 Port d’Alcúdia: 09.00 – 19.00h
Ctra Alcudia – Artà, 3 – 07400 Port d’Alcúdia: 09.00 – 16.00h
Our agents will be waiting for you in the designated area (check-in), next to the lifts, on the fourth floor of the airport carpark.
You can pay the airport parking fee at the automatic pay machines in the carpark, either in cash or by credit card. The maximum amount you will have to pay for the airport parking is 10 euros.
How to find us?
To get to the carpark leave the Arrivals Terminal through the exit in front of the meeting point, and then follow the moving walkway. When you reach the carpark go up to the 4th floor.
Please, return the car to the 3rd floor of the airport carpark, in sector G – H, which is usually the same place where you picked it up from at the start of the rental period. Leave the keys and the ticket in the car boot and close it. Please do not worry about this, as our agents will take the car in a short period of time.
Make sure you do not leave any of your personal belongings in the car. VANRELL accepts no responsibility for any possessions you may leave behind.
In order to reach the parking area assigned to VANRELL on the third floor of the airport carpark, you should follow the signs for TERMINAL / LLEGADAS and not those for CAR RENTAL RETURNS.
You must return the car to the office where you made the booking. If you want to return the car to a different location on the island, you should consult with our staff beforehand, and pay any applicable transfer fees.
Picking up and returning your car to another location
|Serra de Tramuntana||60€|
*Serra de Tramuntana: Andratx, Estellencs, Puigpunyent, Valldemossa, Esporles, Fornalutx, Deià y Sóller